A DIGITAL INITIATIVE OF INDIAN RAILWAY

Railway Claims & Refund

Some important Links
  • Register your Compensation Claim
    (for Damage/Shortage/Loss/Non Delivery of Goods/Parcel/Luggage) Proceed...

  • Register your Goods-Refund Claim (for Refund of Freight) Proceede...

  • Check Compensation Claim Status Proceed...

  • Check Goods-Refund Claim Status Proceed...

  • Search your Claim/Refund No. Proceed...

  • Check Status of Complaint in NR CELL Proceed...

  • Check Status of Waiver/Refund of Demurrage/Wharfage Proceed...

  • Check Status of Complaint in NR CELL Proceed...

  • Search your Case/Refund No. of Demurrage/Wharfage Proceed...

  • Search Railway Claims Tribunal Cases Proceed...




Railway Claims Tribunal

Railway Claims Tribunal

The substantive liability of the Railway Administration for loss, destruction, damage,deterioration or non-delivery of goods entrusted to them for carriage and for death or injuries or loss to a passenger in a railway accident or untoward incident is laid down in the Railway Act - 1989.

Click to Login

Joint Internal Dispute Resolution Panel

The Hon'ble High Court, Delhi in case FAO No.62/2006 between Indian Oil Corporation and Indian Railways has directed Ministry of Railways to convene a meeting with Secretaries of concerned Ministries for setting up a Permanent Inhouse Dispute Resolution Mechanism to sort out pending compensation disputes between Indian Railways and various Ministries/PSUs.

Visit
Railway Coaching Refund
Railway Coaching Refund

Railway Coaching Refund

If reserved ticket is cancelled within prescribed time, say before preparation of chart or before 4 hours of scheduled departure, birth is released and instant refund is made. But after the prescribed time, one has to file/obtain ticket deposit receipt (TDR) to get refund due to certain reasons like passenger not turned up, A.C. Failure, Partial Journey Travel, Travel in Lower Class, Train Cancelled/diverted, Train running late by more than 3 hours etc. Railway Coaching Refund deals with such TDR refunds. Admissibility and amount of such TDR refunds depends on certain parameters such as TDR time, current status, journey class etc. TDR refunds are made after proper verification by Railways.

Click to Login